You can either access Webmail directly through your browser or log in to Webmail through the cPanel interface or direct link (users).
How to access your email through cPanel (admin access)
If you are the administrator and would like to access different email accounts through the cPanel, you may do the following from either your billing portal Hosting tab or from your cPanel home page:
- Click on the Email Accounts icon (not the Webmail icon!)
- Find the email account you wish to access in the list of email accounts.
- To the right of the email account you want to access, click on More, and then click on Access Webmail.
- A new page asking for your password will appear. Enter the correct password. (If you need to force your way in, you can reset the email password with the Change Password link on the previous page.)
- Click on the webmail application that you would like to use.
- SquirrelMaill
- Horde
- RoundCube
You have now accessed your email through cPanel.
Important Note:
The Webmail icon in cPanel does NOT take you to the email accounts you created for yourself and your users. Instead it shows you the default email account for your hosting account where server messages are sometimes sent. Follow the directions above to use webmail for your email accounts.
How to access your Webmail via direct link or interface (users)
If your domain has propagated, you can access webmail by typing any of the following URLs into your browser's address bar. In the examples below, substitute your primary domain or addon domain name for example.com.
http://www.example.com/webmail
You can also access webmail by going through the default webmail port 2095:
http://www.example.com:2095
The following method does not work for addon domains:
http://webmail.example.com
Accessing Horde, SquirrelMail or RoundCube via Direct Link
As an alternative to going to webmail, you can utilize one of the three default webmail clients through direct URL. Enter one of the following URLs in your browser's address bar, replacing example.com with your primary domain name:
Horde:
https://www.example.com:2096/horde/index.php
SquirrelMail:
https://www.example.com:2096/3rdparty/squirrelmail/index.php
RoundCube:
https://www.example.com:2096/3rdparty/roundcube/index.php
Note: Due to the way the shared SSL works, you will have to accept the certificate warning to access the webmail interface after navigating to the URL provided above.
Logging into Webmail
Once you go to any of the addresses above, you will be prompted for your email address and password.
Note: You are not being asked for your cPanel username and password.
- In the Email Address field, type your full email address (e.g. username@example.com).
- In the Password field, provide the password which you provided when you created the email account.
